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PRODUCTION
ALL ITEMS ARE MADE TO ORDER. PLEASE NOTE, WE HAVE A 7 DAY PRODUCTION WINDOW, WITH NEW ORDERS COMMENCING WEEKLY ON A MONDAY.
YOU MAY SPECIFY TO HAVE YOUR ORDER MANUFACTURED AS SOON AS POSSIBLE (MEANING, THE NEXT AVAILABLE OPENING) OR PRE-SELECT A DATE WITHIN THE NEXT THREE MONTHS.
UPON RECEIPT OF YOUR ORDER, WE WILL BE ABLE TO SHARE YOUR CONFIRMED PRODUCTION WINDOW. PAYMENT IS TAKEN BEFORE PRODUCTION COMMENCES.
REST ASSURED, WE WILL KEEP YOU UPDATED THROUGHOUT OUR PROCESS. FROM THE DESIGN STAGE, TO MATERIAL SOURCING, PRODUCTION AND DELIVERY UPON COMPLETION.
ALL ORDERS ARE COMPLETE WITH CUSTOM PACKAGING, DESIGNED TO PROTECT YOUR LEATHER GOODS, WITHOUT CREATING ADDITIONAL WASTE.
THE CUSTOM MADE DUST BAG IS SIZED TO YOUR BESPOKE PIECE AND CRAFTED FROM A LIGHTWEIGHT COTTON. IT'S RECOMMENDED TO KEEP YOUR ACCESSORY STORED IN THE ORIGINAL DUST BAG WHENEVER IT IS RESTING.
ACCESSORIES ARE STUFFED WITH WHITE TISSUE PAPER, THAT IS REUSABLE AND FSC CERTIFIED. WE SUGGEST KEEPING THE TISSUE STUFFED TO MAINTAIN THE SHAPE OF THE ACCESSORY OVERTIME.
WE ENCLOSE ALL ORDERS IN BIODEGRADABLE DIE CUT BOXES THAT ARE REUSABLE AND HAVE TAPE FREE ASSEMBLY TO REMOVE ALL PLASTICS FROM OUR PACKAGING.
PACKAGING
SHIPPING & DELIVERY
IN LINE WITH OUR PRODUCTION SCHEDULE, ORDERS WILL BE DISPATCHED WEEKLY ON WEDNESDAYS BY 5PM, IN HOPE THAT YOU RECEIVE YOUR ORDER BEFORE THE WEEKEND.
WE SHIP AUSTRALIA-WIDE AND OFFER COMPLIMENTARY STANDARD SHIPPING ON ALL ORDERS. ESTIMATED DELIVERY TIME IS 2 - 8 BUSINESS DAYS.
WE WILL GLADLY SHIP VIA EXPRESS POST FOR AN ADDITIONAL CHARGE OF $15. ESTIMATED DELIVERY TIME IS 1 - 3 BUSINESS DAYS.
LOCAL DELIVERY
FOR THOSE WITHIN A 10KM RADIUS FROM OUR SYDNEY STUDIO, WE OFFER COMPLIMENTARY HAND DELIVERY.
LOCAL PICKUP
YOU MAY OPT TO COLLECT YOUR ORDER FROM OUR STUDIO. YOU WILL BE NOTIFIED WHEN YOUR ORDER IS COMPLETED AND READY.
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